Provider Office Reference Manual

We are happy to help you with any questions. You can call the TennDent program at (877) 418-6886. This is a free call. The TennDent program is for TennCare members under the age of 21. Call us at (877) 418-6886 if you know of a case of fraud or abuse in the TennDent program. You do not have to tell us your name.

We do not allow unfair treatment in TennCare. No one is treated in a different way because of race, color, birthplace, religion, language, sex, age, or disability. Do you think you’ve been treated unfairly? Do you have more questions or need more help? If you think you’ve been treated unfairly, call the Family Assistance Service Center for free at 1-866-311-4287. In Nashville, call 743-2000.

¿Habla español y necesita ayuda con esta carta? Llámenos gratis al (877) 418-6886.

Need help in another language? You can call TennDent for language assistance at (877) 418-6886 or the numbers below. Interpretation and translation services are free to TennCare members.

Foreign Language Lines

Call if you need help and need to speak with someone in one of these languages:

	Arabic	(800) 758-1638
	Bosnian	(800) 758-1638
	Kurdish-Badinani	(800) 758-1638
	Kurdish-Sorani	(800) 758-1638
	Somali	(800) 758-1638
	Spanish	(800) 758-1638
	Vietnamese	(800) 758-1638

Do you need help with this information? Is it because you have a health, mental health, or learning problem or a disability? Or, do you need help in another language? If so, you have a right to get help, and we can help you. Call Customer Service at (877) 418-6886 for more information.

Do you have a mental illness and need help with this information? The TennCare Advocacy Program Line can help you. Call them for free at (800) 758-1638.

If you have a hearing or speech problem you can call us on a TTY/TDD machine. Our TTY/TDD number is (888) 892-4862.